Product launch

What a product launch needs from revenue operations.

Sizing, territory impact, quota treatment and the tracking to prove it.

Product launch

The product ships, the deck is good, and three months later nobody can say whether it is working. Not because the product is wrong, but because nothing was set up to measure it.

Launches fail in operations more often than in product

The product ships, the deck is good, and three months later nobody can say whether it is working. Not because the product is wrong, but because nothing was set up to measure it.

The operations work for a launch is small and it has to happen before the launch, not after.

Size the new SKU on its own

A new product has its own addressable market and it is rarely the same shape as the existing one. The buyer may be a different persona, the deal size different, the geography different.

Build the market model for the new SKU separately, then look at the overlap with the existing book. The overlap is where the first quarter of pipeline comes from.

Decide the territory and quota treatment before launch

Does the new product carry its own quota, or fold into the existing one? Is it sold by everyone or by an overlay? Who owns an account that buys only the new product?

These decisions are easy to make in advance and painful to make retroactively, because by then there is comp attached to the answer.

Instrument it before the first deal

Every opportunity needs to carry the product, the segment and the motion it came from, written at creation rather than backfilled.

Without that, the launch retro is a guess. With it, you can say which segment adopted, which zone outperformed, and whether the sizing was right.

Questions

01What does RevOps need to do for a product launch?
Our answer

Size the new SKU as its own market, decide territory and quota treatment before launch, and make sure every opportunity carries the product, segment and motion at creation so the launch can be measured.

02Should a new product have its own quota?
Our answer

It depends on whether you want focus or coverage. Its own quota creates focus and risks neglect of the core line. Folding it in protects the core and usually means the new product does not get sold.

03How do you size the market for a product that does not exist yet?
Our answer

From the adjacent evidence: which of your existing customers have the problem, what they currently spend solving it, and which segments of your addressable market share those characteristics.

04When should launch tracking be set up?
Our answer

Before the first opportunity is created. Backfilling product attribution after the fact is unreliable and usually ends up as a manual exercise nobody repeats.

Planning a launch? Let us look at the sizing first.Read only access, every gap priced by what it costs you a year, and the write up is yours whether or not anything happens next.
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