Service

Systems Diagnostic

SalesforceHubSpot
FreeRead-only access to your systems. You get a written report with every gap ranked by what it costs you a year, and you keep it whether or not you ever work with us.
01

You send read-only access

Whatever you run. Salesforce or HubSpot, the marketing platform, the reporting layer, and conversation intelligence if you have it. Nothing is written, changed or deleted at any point, and you can revoke access the moment the report lands.

02

We read six systems

The CRM: fields, owners, stage definitions against what reps actually do, duplicate rate, routing, automations firing into nothing. The tech stack: what you license, what stopped at the end of a trial, where two tools do one job. Attribution: taxonomy, the marketing to sales handoff, whether revenue traces to what produced it. Reporting: whether your definitions agree with each other and whether the forecast has a method or a feeling. Conversations, if they exist, and whether any of what they hear reaches the CRM. And your closed deals, scored backwards, to see what actually separated the wins from the losses.

03

You get a written document

Every gap found, ranked by what it costs you a year, with the order to fix them in. Written so a CFO can follow it, and specific enough that any competent operator could pick it up and start work without asking you a single question. It is a document, not a slide deck, and not a proposal.

04

You decide what happens next

Fix it yourself. Hand the report to whoever you hire. Or put us on the retainer at $2,000 a month and we do the work. Plenty of people take the report and we never speak again, which is fine, because this is how the work gets scoped either way.

What it is not

It is not a call where somebody asks what keeps you up at night. It is not a slide deck with a proposal at the end. It is not a trial, and there is no card, no minimum and nothing to cancel. Sapwood is not a reseller and takes no vendor commissions, so nothing in the report is a recommendation to buy something we are paid to recommend.

Questions

What does the systems diagnostic cost?

Nothing. The diagnostic is free, there is no card and nothing to cancel. If you want work done afterwards the retainer is $2,000 a month for up to 15 hours a week with Kaypo included, but plenty of people take the report and never come back.

How does an engagement start?

With the free systems diagnostic. Read-only access, a written report with every gap ranked by what it costs a year, and the report is yours whether or not you continue.

What access do you need?

Read-only to start. Nothing is written, changed or deleted. Anything built later is staged in a sandbox and signed off before it reaches production.

Let us look under the hood.

Read-only access to your systems, and a written report you keep either way.

Start the free diagnostic

Let's chat.

Thirty minutes. Tell us what you are working on and we will tell you on the call whether we can help.

Add your name and a work email so we know who we are talking to.

Thank you!

We will reach out to you shortly. If you have not heard from us by tomorrow, email hello@sapwood.io.

While you wait, keep reading
Start the retainer now.

$2,000 a month, up to 15 hours a week, Kaypo included. Monthly, cancel any time, no call required first.