No usage history, no baseline, and no view of what the customer actually bought against what they use. A renewal book with dates, owners, and baselines. Mapped across the whole book, not sampled.
A gut call from the last QBR rather than anything measurable, so churn is a surprise every time. Health scoring on real product usage. Measurable, trended, and visible to the AE as well as the CSM.
Growth lands somewhere that does not count toward the renewal number it was measured against. Expansion reconnected to the baseline. So growth counts where it was measured.
Closed won arrives without the promises made during the sale, so onboarding starts by guessing. The handoff carried through. What was sold and what was promised arrives with the account.
Engagements where this was the problem.
Where the work happens, and what it costs to fix.
Everything below is free and needs no call.
Through the retainer. One operator owns the revenue system, up to 15 hours a week, and what gets built next is agreed with you each month.
The diagnostic is free. The retainer is $2,000 a month, Kaypo deal scoring included. Work outside the retainer is included in the retainer.
A free read of the CRM, tech stack, attribution and reporting, ending in a written report with every gap priced.
Where this sits, and what it costs to fix.
Read-only access to your systems, and a written report you keep either way.
Thirty minutes. Tell us what you are working on and we will tell you on the call whether we can help.
We will reach out to you shortly. If you have not heard from us by tomorrow, email hello@sapwood.io.
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