Intent, conversation intelligence, engagement, deduplication and scheduling, all paid for, none of it wired to anything. Nobody could say what the stack was returning.
Enriched data was landing on records that were duplicated, unowned and unrouted, so it arrived and then sat there. Conversation intelligence was syncing calls onto the wrong accounts. Sequences kept mailing people who had already bounced. Deduplication ran when somebody remembered. Scheduling used routing rules that disagreed with the CRM.
None of this showed up as a tooling problem. It showed up as a pipeline number nobody trusted and a renewal conversation about whether the stack was worth keeping.
The inventory before and after.
Three things are true in almost every case we open. If two of them are true for you, the same work applies.
Every engagement, with the number it moved.
Probably. Every engagement starts with the free diagnostic, which tells both of us whether the same pattern is present in your systems and what it is costing.
Work like this sits inside the $2,000 a month retainer, up to 15 hours a week, or Kaypo included. The diagnostic that scopes it costs nothing.
It depends on the state of the systems, which is what the diagnostic establishes. Nothing is quoted before somebody has read them.
Where this sits, and what it costs to fix.
Read-only access to your systems, and a written report you keep either way.
Thirty minutes. Tell us what you are working on and we will tell you on the call whether we can help.
We will reach out to you shortly. If you have not heard from us by tomorrow, email hello@sapwood.io.
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